ID.me

TRS has partnered with ID.me, a trusted third-party vendor, to provide secure login and digital identity protection for TRS active members and benefit recipients who use the My TRS member portal.

My TRS users will use the green Login button at the top of this webpage. Then, select "My TRS Member Login", and follow instructions to sign in with ID.me.

• Note: TRS Employers will not use ID.me for accessing the TRS employer portal. They will continue to log into the TRS Wage & Contribution Reporting System or the TRS Employer Insurance Deduction System with their existing username and password.

ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. 

ID.me provides identity verification for dozens of government agencies, including SSA.gov, VA.gov, IRS.gov, and many more. TRS is proud to be one of the first State of Montana agencies to provide this level of digital identity protection to our members! To learn how it works, watch this short video from ID.me:

No. It’s important to use your same ID.me account (known as your ID.me “wallet”). Your verified ID.me wallet is tied to you as an individual, just like your SSN and your driver’s license are tied only to you.

If you already use ID.me to access other government or commercial websites, you’ll use that same digital wallet to access My TRS. In fact, ID.me won't allow you to have more than one verified account (wallet). If you think you might have created duplicate ID.me wallets by mistake, you can troubleshoot here: What to do if you have multiple ID.me wallets

• Already Verified: If you have already verified your identity at IAL2, simply sign in to your ID.me account and consent to share your identity information with TRS.
• Self-Service: The Self-Service pathway allows you to verify your identity by uploading identity documents and a video selfie. This self-directed process guides you through each step on your screen, allowing you to complete your identity verification independently and at your own pace, whenever it's most convenient for you. 
  • Verify your identity with ID.me Self Service
• Video Call: The Video Call pathway allows you to verify your identity by uploading identification documents, submitting a live video selfie, and joining an ID.me Video Chat Agent on a video call to review your documents in real time to ensure they match your claimed identity.
  • Verifying with a short video call

If you have trouble signing in or uploading documents to verify your identity, you can troubleshoot here:

I can't sign into ID.me or I couldn't verify my identity. 

If you have questions about verifying your identity or need help with your ID.me account, visit the ID.me Help Center to submit a ticket. 

It's important that the name on your ID.me profile is spelled correctly and reflects your current legal name. An error with your name may prohibit you from signing in to My TRS. For details and instructions, visit Change or update your name on ID.me.

To learn how, visit Update and manage your ID.me wallet settings. 

ID.me will not sell, rent, or trade your personal information. For more information, visit the ID.me Privacy Center.